Privacy Policy

Note on our Apps/ Website. You are important to us. RingMusic Digital Media Entertainment Pvt Ltd. (“RingMusic”, “we”, “our” or “us”), either directly or through third party tools uses cookies and tracking technology to collect from you (“individual”, “person” or “entity” or “User(s)) and store “Personally Identifiable Information” and / or “Non Personally Identifiable Information”, as the case may be, when you download, access or use our streaming services made available on our application RingMusic Music, RingMusic Play and / or our websites (“collectively RingMusic Property”).

If you would like to use our service any further, you must expressly permit us to collect and store your information as the same shall be processed in accordance with the Privacy Policy with the objective of analysing your navigational, behavioural activity on the RingMusic Property, so as to display ads that are relevant and interesting to the individual user and thereby be more valuable to third party publishers and advertisers. If you do not consent to this, you may divert yourself from using the RingMusic Property. I agree to the terms and conditions and the Privacy Policy Privacy Policy for the EU RingMusic Digital Media Entertainment Pvt Ltd. (“RingMusic”, “we”, “our” or “us”) values the trust you have in us. This Privacy Policy applies to all our products and our services (collectively known as “RingMusic Property”) and will be of general interest to you and other internet user(s) who visit RingMusic Property online for access or use of our streaming services and or its features, download and/ or to participate in contests and / or sweepstakes on the RingMusic Property. RingMusic Property is created, developed and operated or supported by RingMusic, a company incorporated under the Companies Act 1956, having its registered office at SF-B-07, Art Guild House, Phoenix Market City, LBS Marg, Kurla (W), Mumbai – 400070. The use of RingMusic Property is only authorized for a personal and private use, therefore any other use, notably in public premises and businesses, is strictly forbidden. To access and use RingMusic Property, the user must be (i) at least 16 years old; and (ii) accept without any reservation, either at the time of use or registration, hereby conditions of use (including the Privacy Policy) (hereinafter the “Terms”).

Information We Collect

We gather various types of information to enhance your experience and improve our services:

• Personal Information: When you create an account, we collect identifiable information such as your full name, email address, phone number, and payment details. This information is necessary for account management, subscription processing, and communication regarding your account.
• Usage Data: We collect data on how you interact with our app. This includes the songs you listen to, playlists you create, the frequency of your listening habits, and your engagement with features such as recommendations and social sharing. This data helps us personalize your experience and improve our service offerings.
• Device Information: We automatically collect information about the device you use to access our services. This may include your device type, operating system, browser type, IP address, and unique device identifiers. Understanding device information allows us to optimize our app’s performance across various platforms.
• Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to track your activity on our platform. Cookies are small data files stored on your device that help us remember your preferences and improve user experience. You can manage cookie settings through your browser, but disabling cookies may affect your ability to use certain features of our service.
• Location Information: With your permission, we may collect information about your location to provide location-based services and content. This can help us recommend local events or playlists tailored to your region.

How We Use Your Information

Your information is utilized for a variety of purposes to enhance your experience:

• Service Provision: We use your data to provide and maintain our services, ensuring you can stream music seamlessly and access all features of the app.
• Personalization: By analyzing your listening habits and preferences, we create personalized playlists and recommendations, enhancing your musical journey with tailored content that matches your tastes.
• Communication: We may use your email address to send important updates about our services, including changes to our terms, new features, promotional offers, and newsletters that may be of interest to you.
• Analytics: We analyze usage patterns to improve our app's functionality, develop new features, and resolve technical issues. This data helps us understand how users interact with our services and what improvements can be made.
• Security and Compliance: We use your information to monitor and analyze security risks, prevent fraud, and comply with legal obligations. This includes reporting any unlawful activities and ensuring that your data is handled according to applicable regulations.

Sharing Your Information

Your privacy is paramount, and we do not sell your personal information. However, we may share your data under specific circumstances:

• Service Providers: We may employ third-party companies to assist in providing our services, such as payment processors and customer support. These service providers have access to your personal information only to perform tasks on our behalf and are obligated not to disclose or use it for any other purpose.
• Affiliates and Partners: We may share anonymized or aggregated information with our partners to improve our service offerings and develop joint marketing initiatives. These partnerships help us enhance user experiences and promote relevant content.
• Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities, such as a court or government agency. This ensures compliance with applicable laws and regulations.
• Business Transfers: If RingMusic is involved in a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction. We will notify you before your personal information is transferred and becomes subject to a different privacy policy.

Your Choices

You have control over your personal information and how it is used:

• Access and Update: You can access your personal information at any time through your account settings. If you find any inaccuracies, you can update your information to keep it current and accurate.
• Opt-Out: You have the right to opt-out of marketing communications at any time. You can do this by following the unsubscribe instructions included in promotional emails or by adjusting your account preferences.
• Data Deletion: You can request the deletion of your personal information at any time. We will comply with your request, subject to any legal obligations we may have to retain certain information.
• Cookies Management: You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect your ability to use certain features of our platform.

Security Measures

We take the security of your personal information seriously and implement appropriate measures to protect it:

• Data Encryption: We use industry-standard encryption protocols to protect your data during transmission and storage, ensuring that your information is safeguarded against unauthorized access.
• Access Controls: Access to your personal information is restricted to authorized personnel only. We regularly review access permissions to ensure data protection and minimize risk.
• Monitoring and Testing: We regularly monitor our systems for security vulnerabilities and conduct testing to identify and address potential risks to your personal information.
• Incident Response: In the event of a data breach, we have a response plan in place to address the incident promptly and mitigate any potential harm to our users.